We are thrilled with our handmade rug from Rug Root! The quality is incredible—thick, well-crafted, and completely customized for our space. It’s so much better than anything I could find in big box stores. My friend has a dupe from Article and it doesn’t compare to the feel and quality underfoot that this rug provides. The design adds such warmth and texture to our living room, and we’ve already gotten so many compliments.

The customer service was outstanding. I was able to communicate directly with the owner on WhatsApp, and he was responsive and attentive from start to finish—even after delivery to ensure we were happy. We’ll definitely be buying more rugs from Rug Root!

I cannot begin to tell you how much I love this rug. It is identical to the much more expensive option from West Elm. I received photos of it as it was being constructed. The craftsmanship is top-notch and it fits perfectly in our entryway.

I really liked it. It took 3 months to get delivered but the customer service was excellent and the quality of the product is high for the price you pay. It fits awesome with my living room and sofa

I could not be more happy with this purchase! Amazing communication from the start. And the quality of the rug is incredible. The colors are vibrant and the craftsmanship is remarkable. Highly recommend.

I cannot speak enough about the incredible service offered by the team behind Rugroot. I'm based out of Dubai and am a big fan of this company. They provide incredibly high quality handmade rugs out of India, have a vast selection of fantastic designs to suit any interior space and are very diligent with their service. What's more, they offer free shipping worldwide.

The rug is stunning — you can truly feel the care and skill in every detail. It adds so much warmth to my home. I love knowing it was handmade and supports a community of weavers. Thank you for such meaningful work!

We are very happy with our rug. It took a few weeks to arrive but it is handmaid and shipped from India, so that is understandable. Communication with owner was prompt and helpful. Best of all, the rug has absolutely no chemical smell or any smell at all. It came rolled up and once laid out it relaxed flat in less than an hour. It it soft and substantial. The scalloped edge and graphic pattern add interest but are not too 'loud' in my opinion.

Very good rug but took longer than expected to get it delivered.

Really happy with the rug we have received. Great comms throughout process and wouldn't hesitate to order again

Love our new rug. It arrived in a timely manner and it gives our family a nice pop of colors. Questions were answers quickly. Very happy with our purchase

Lovely rug and just what I ordered. Would recommend this seller and would use them again.

I love the design and the quality is excellent. This rug is perfect with the little black crosses on it.

I have to agree with another review left here regarding the color. That's one of the main reasons I purchased this rug and the color does not match in person. The listing photographs portrayed a more orange / rust looking color and it's much more red/pink in person. A little disappointed but I can live with it. Shipping did take a long time but it did come from across the world during the holiday rush.

It’s such a beautiful rug, it took some time to arrive as was handmade and came from India but the craftsmanship shows! We are very happy. The colour is not quite as it looked online - more pinky than rusty brown in the photos, but it is very beautiful and we are really happy. Really fast and friendly communication too! Would recommend but worth discussing colour in advance to be sure.

The colors were just right. Just like the picture….arrived when they said it would arrive. Very pleased!! Love it.